The MDO Difference
- Your phone call will be answered by a live person. We do not hide behind voicemail.
- Voicemails and emails are returned within 24 hours.
- We serve as a resource to our retail partners and provide information whether or not a submission is involved.
- We make efforts to understand the needs of your client before submitting to underwriters.
- Our job is to find the best home for a risk even if it is not with one of our markets.
- We enjoy providing assistance and offering solutions to unusual problems. We are creative and seek out innovative ways to write business.
- We provide timely updates on our marketing efforts and offer weekly status reports on difficult placements.
- We are committed to quality control. Our policies are issued quickly and accurately. We do not outsource any administrative tasks.
We understand we need to earn your business on a daily basis. If an interaction with MDO does not meet your expectations, we want to hear about it. Please click here to send a note directly to the Managing Partner, Michael Donnelly.